6 ACC VALUE CHAMPIONS | A SPECIAL SUPPLEMEN T TO ACC DOCKET
defendants on patent troll litigation that has reduced costs by 65 percent.
In much the same way, multiple defendants combined to work with Shook
Hardy & Bacon in their defense of the “hot fuel” litigation that saved
countless hours and dollars, and in a great example of the whole being
greater than the sum of its parts, yielded better outcomes.
United Technologies Corporation has implemented an outside
counsel management program that emphasizes value-based billing by
firms even to clients other than UTC. UTC’s relentless focus on one
metric, percent of spend on value-based billing, demonstrates what can be
achieved: 70 percent of external spending on value-based fees.
“UTC’s example illustrates that value is really a journey and every
point is progress,” says Jelich. “But the progress doesn’t end. Their
commitment to the journey was remarkable.”
Indeed, the commitment of all of the 2013 Value Champions to the
journey is remarkable, showing incredible creativity as they seek to re-
engineer their in-house legal departments to bring greater value, enhanced
customer service and lower costs to their organizations. The 2013 Value
Challenge drew 75 submissions, an increase of 28 percent from 2012;
20 percent were received from outside the United States.
“Our team and steering committee have worked hard to spread the
word about the concepts embraced by the Value Challenge, and have
provided many valuable tools and resources on how to incorporate them
on a day-to-day basis,” says Veta Richardson, ACC’s CEO.
“The increase in number and diversity of submissions is evidence
that adoption of these concepts is becoming more widespread, and this is
important for the in-house legal profession,” she continues. “The results
demonstrated by the Value Champions show that general counsel are key
strategic partners who are business savvy and can contribute positively to
the bottom line.” vc
Jennifer J. Salopek is a freelance writer in McLean, Virginia.
She can be reached at email@example.com.
Meet the 2013 ACC Value Champions (continued)
of all of the 2013
to the journey
creativity as they
seek to re-engineer
to bring greater
and lower costs to