teams to ensure that keyword search terms are
on point. Identified keywords are then tested
against the data,” explains Anderson.
Once the data is collected and processed,
they use an internal tool to cull the data,
then upload it to Ringtail, the internal review
platform that 3M purchased and customized.
An internal document review platform allows
the team the flexibility to customize and
organize data in a way that best suits their
collection and review requirements.
The use of the internal
platform eliminates user
and hosting fees; combined
with other efficiencies,
Anderson estimates that it
produces annual savings of
over $300,000. A network
of contract attorneys assists
with document review on
big cases; 3M estimates that
their use, rather than law firm
associates, has reduced costs
by 70 percent annually.
Cost savings are not the
only benefit the technology
solution conveys. LTS processes ensure
that Electronically Stored Information (ESI)
collection and processing is done consistently
and in ways that enable the company to
defend chain of custody and to locate the right
data sets for any given matter.
“What you do at the beginning of a case has
a huge impact,” says Anderson. “A few key
decisions by the legal team on the front end
regarding what needs to be reviewed can
have the greatest cost savings impact prior
to processing or review of the documents.”
LTS has invested in an early case assessment
tool to help cull non-relevant data. In 2014,
LTS added predictive coding to its toolbox,
resulting in a 47 percent reduction in volume
and cost over traditional, linear review. Soon
Anderson plans to explore a new managed
file transfer tool to send large amounts of
data with low risk. Otterstetter also mentions
replicating these processes in areas outside of
litigation, such as mergers and acquisitions, but
notes that they are only necessary in matters
that are very document-intensive.
The culture at 3M has enabled the success of
LTS, says Otterstetter. The company, involved
as it is in scientific discovery, has a tolerance
for risk-taking and for “letting people flourish
in the areas in which they are passionate.”
Anderson encourages other in-house counsel
who have a steady diet of litigation to explore
similar solutions, involving the IT department
early in the process.
3M has a long history of being ahead of the curve with best-in-class
approaches to managing large-volume e-discovery, with a dedicated
in-sourced approach by their Litigation Technology Services Team. Now
with predictive coding, 3M realized almost a 50 percent reduction in
volume and cost over the traditional, linear document review.