MSA Safety Incorporated + Reed Smith
Seeking to lower litigation settlement costs, MSA Safety Incorporated
forged strong outside counsel partnerships to augment a small
department. Working with a national coordinating counsel in a
phased approach, MSA’s lawyers challenged their own assumptions
about value and risk as they drove clear strategy objectives
throughout their local counsel network. They leveraged change
management techniques to achieve shared responsibility for risk with
internal clients, thereby saving significant time and expense on lower-risk categories of legal work. The department also engaged in process
improvement to make its work more efficient.
MSA Safety Incorporated and national coordinating counsel Reed Smith maintained a tight focus on
innovation as they pursued their value journey to sophisticated risk management. A law department of
only four full-time attorneys, only one of whom is dedicated to litigation, its members challenged their
own assumptions about the connection between value and risk to reduce costs without sacrificing quality,
and applied multiple value levers in a phased approach to increase value even more.
APPLYING VALUE LEVERS
The initiative began with data: consolidation to one, broadly accessible cloud-based technology platform
that automates basic metric calculations and many other previously manual features. All claims
documents are maintained electronically. Retention of proper settlement documentation was increased
from 70 percent to 100 percent.
MSA retained Reed Smith LLP as its national counsel, to drive clear strategy objectives throughout a
local counsel network in 30 states. First working in a high-cost, low-risk set of jurisdictions as a pilot, the
team learned that they could deliver real cost reductions with no increased litigation risk. Eventually the
approach was rolled out nationwide to include all toxic tort product liability litigation.
Because every life has a purpose… © MSA 2012
Step 5: Sample Action Tracker