Factors to Consider in Work Allocation
• What is the role of in-house lawyers: “managers,” “doers,” or a combination?
• Is the work essential to achieving the company’s business goals?
• Does the work involve high risks that could affect the company as a whole?
• Is the work properly defined as legal services?
• Should the department perform the work?
• How has the work been valued and prioritized?
• Is the work routine or commodity work?
• Does the work require a lawyer? At what level of experience?
• Is the work complex, requiring a specialist?
• Can the work be leveraged to paralegals or other non-lawyers?
• How can process and technology be used to streamline and leverage the work?
• Is the work recurring, or a one-off situation?
• Will it continue into the future or end soon?
• What is the expected go-forward volume?
• Is it best handled internally or externally? If externally, does it require a law firm
or can a non-firm vendor perform all or part of the work? If it requires a law firm,
what are the necessary attributes of the appropriate firm, e.g., size, reputation,
geographical presence, specialization?
[From the ACC Guide to Value-Based Staffing]